Case Studies — Embry-Riddle Aeronautical University: ROTC Recruitment Brochure

Structuring Multi-Program Information for Clarity and Comparison

Capability: Information Architecture for Multi-Program Systems
Context: Higher Education / Military Partnership Recruitment
Role: Lead writer and information architect


Overview

ROTC recruitment requires communicating multiple program pathways — Air Force, Army, and Naval — within a single, unified resource.

This project involved developing a 16-page brochure that clarified program options, requirements, and benefits while supporting prospective students evaluating military pathways alongside academic goals.

The goal was to create a structured, comparative resource that made complex, parallel systems understandable and navigable.


Challenge

Multi-program communication introduces structural complexity. The brochure needed to:

  • Present three distinct ROTC branches without confusion or imbalance
  • Enable side-by-side comparison while preserving program-specific detail
  • Clarify eligibility, commitments, and career pathways
  • Maintain alignment with both university and military messaging standards

The core issue was organization — making parallel systems legible within a single format.


Approach

I approached the brochure as a comparative framework, not a linear document:

  • Parallel structure design
    → Organized each branch using consistent categories for clarity and comparison
  • Decision-focused hierarchy
    → Prioritized information relevant to student evaluation and commitment
  • Terminology alignment
    → Balanced military-specific language with accessible explanations
  • Content standardization
    → Ensured consistency across sections while preserving program distinctions

Execution

The brochure was structured for clarity, balance, and usability:

  • Created mirrored sections for each ROTC branch
  • Introduced clear headings and modular layouts for easy navigation
  • Reduced redundancy while maintaining necessary detail
  • Clarified key differences in commitments, training, and outcomes

The result was a cohesive resource that supports informed comparison.


Outcome

  • Improved clarity across multiple ROTC program options
  • Easier comparison for prospective students evaluating pathways
  • Stronger alignment between institutional and partner messaging
  • Reduced confusion in a complex, high-commitment decision process

Strategic Takeaways

  • Parallel systems require consistent structure to be understood
  • Comparison depends on alignment, not just completeness
  • Information architecture enables confident decision-making

Clear structure turns complexity into informed choice.


Explore the ROTC Brochure